Privacy Notice

PRIVACY NOTICE

INTRODUCTION

Protecting personal information is a priority. This Privacy Notice explains how personal data may be collected, used, and protected when individuals interact with services available on this platform.

By accessing or using these services, users confirm that they understand and accept the practices outlined in this notice.

INFORMATION THAT MAY BE COLLECTED

Information Provided Directly

Certain details may be provided voluntarily when interacting with the platform. This may occur when users:

  • Place an order

  • Subscribe to updates or newsletters

  • Submit reviews, surveys, or feedback

  • Contact customer support

The information provided may include name, email address, billing details, shipping address, and other contact information required to complete services.

Automatically Collected Information

Some technical data may be gathered automatically to improve functionality and overall user experience. This information may include:

  • IP address

  • Device type or browser information

  • Visited pages and browsing behavior

Technologies such as cookies, log files, and tracking pixels may be used to collect this information.

Information from Third Parties

In certain situations, limited information may be obtained from trusted external sources in order to verify delivery details or improve service accuracy.

COOKIES AND SIMILAR TECHNOLOGIES

Cookies and similar technologies may be used to improve website performance and enhance the browsing experience. These tools help remember user preferences, analyze traffic, and display relevant content.

The types of cookies that may be used include:

Essential Cookies
These cookies are necessary for core functions such as shopping cart operation and secure checkout.

Performance Cookies
Used to collect anonymous data that helps analyze how visitors use the platform.

Functional Cookies
Allow the platform to remember preferences such as language, region, or currency settings.

Advertising Cookies
Used to present content or promotions that may be relevant to user interests.

Users can modify cookie preferences through their browser settings.

USE OF INFORMATION

Personal information may be used for purposes such as:

  • Processing and delivering orders

  • Providing customer service and assistance

  • Improving platform performance and user experience

  • Sending updates or promotional communications (users may opt out at any time)

  • Preventing fraud or unauthorized activity

SHARING OF INFORMATION

Information may be shared with selected trusted parties in limited situations, including:

Service Providers
Third-party partners assisting with payment processing, shipping, order fulfillment, technical services, or platform operations.

Legal Obligations
When disclosure is necessary to comply with applicable laws, regulations, or lawful requests.

Operational Changes
In the event of organizational restructuring, mergers, or operational transitions, relevant data may be transferred where necessary.

USER RIGHTS AND OPTIONS

Users have the right to manage their personal data.

Marketing Preferences
Promotional emails may be stopped at any time by using the unsubscribe link or by contacting support.

Access and Updates
Requests to review, modify, or remove personal data may be submitted through customer support.

DATA PROTECTION

Appropriate technical and organizational safeguards are implemented to help protect personal information. Sensitive data such as payment details is transmitted through secure encryption technologies including SSL.

Although strong security measures are applied, no online system can guarantee complete protection.

DATA STORAGE AND INTERNATIONAL TRANSFERS

Personal information may be stored and processed on secure servers located in Hong Kong or in other regions where service providers operate.

By using the services, users acknowledge that data may be transferred internationally in accordance with applicable data protection regulations.

Information will be retained only for as long as necessary to meet operational, legal, or regulatory requirements.

CONTACT INFORMATION

For any questions regarding this Privacy Notice or requests related to personal data, customer support can be contacted through the following channels:

Email
info@pimaryhk.com

WhatsApp / Phone
+852 2408 8938

Registered Address
G/F, 25 Lo Tsz Tin Tsuen
Tai Mei Tuk, Ting Kok Road
Tai Po, N.T., Hong Kong